Help Center
Find answers to common questions about our services, process, and pricing
For weddings and large events, we recommend booking 3-6 months in advance. Popular dates fill quickly, especially during wedding season (October-February). For other services, 2-4 weeks notice is typically sufficient.
Begin with an inquiry through our website, WhatsApp, or phone call. We'll schedule a consultation to understand your vision, discuss packages, and finalize details. A 30% advance secures your date.
Absolutely. Every client is unique, and we believe your photography package should be too. All our packages can be tailored to your specific requirements, preferences, and budget.
Every project is unique in scope, duration, and creative requirements. Fixed pricing would either underserve premium clients or overcharge simpler projects. We provide transparent, customized quotes after understanding your needs.
We accept bank transfers, UPI, credit/debit cards, and Razorpay for advance payments. A 30% advance is required to confirm your booking, with the balance due before the event.
Yes. We travel worldwide for weddings, portraits, campaigns, and destination productions. Travel, accommodation, permits, and local production requirements are included in a clear custom quote.
Edited highlights are delivered within 7-10 business days. Complete galleries with full retouching take 4-6 weeks for weddings and 2-3 weeks for other services. Rush delivery is available.
We deliver professionally edited images that represent our artistic vision and quality standards. Raw files are not included as they don't reflect our finished work, but can be discussed for premium packages.
We use professional-grade Canon and Sony mirrorless systems, cinema-grade lenses, professional lighting setups, DJI drones, and RED/Blackmagic cinema cameras for videography.
Yes, we offer combined photo and video packages. Having both teams from Pro Shoot ensures seamless coordination and a consistent visual style across all deliverables.